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Privacy Policy

We Are Committed to Your Right to Privacy

OrbitDirect, respects your right to privacy. We developed this Privacy Statement to inform you about our practices. Questions regarding this Privacy Statement should be directed to our Customer Relations Department Customer.Relations@OrbitDirect.net Privacy is a concern to most Internet users. OrbitDirect is acutely aware of, and sensitive to, the privacy concerns of our customers. We assure you that we do not collect personal information from you unless you provide it to us. If you are registering to use the site you will be asked to provide certain information. We are asking for this information solely for the purpose of providing the services offered and authenticating your identity when you login. Be assured that we do not sell information about our customers or site visitors to third parties.

Privacy Policy Enforcement

If you feel that OrbitDirect is violating this Privacy Statement, please contact our Customer Relations Department Customer.Relations@OrbitDirect.net

Traffic Data

We collect click-stream data such as referring URL, browser and platform, time of visit, pages visited and searches performed. These statistics are used to help us improve the performance of our website and better serve our customers. We analyze this data to establish trends and help us improve your online experience.

Aggregated traffic data may be shared with potential advertisers, research firms, and business partners for demographic purposes. When used in this aggregated form no one will be able to identify or contact you.

Use of E-mail Addresses

Any e-mail sent by OrbitDirect may contain unsubscribe information so that you may opt-out of future e-mails at any time. E-mails that confirm business transactions will always be sent to you. OrbitDirect complies with the requirements of the CAN-SPAM legislation.

Use of Cookies

A "cookie" is a piece of information that our website sends to your browser, which then stores this information on your system. A cookie allows our website to "remember" information about your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies to help them navigate a website as seamlessly as possible.

You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer. If you choose not to accept a cookie, you will still be able to use our website.

Sending You Responses and Updates

We generally respond to any e-mail questions, requests for service or information, and other inquiries we receive. We may also retain this correspondence to improve our products, services and website. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products.

Surveys

From time-to-time we may request information via surveys. Participation in these surveys is completely voluntary and you always have a choice whether or not to disclose this information. Survey information will be used to monitor or improve this website, and to improve our customer service and product offerings.

Security

Find out how we maintain a high level of security on our site.

Customer Relations Department

OrbitDirect

Telephone 1-888-OrbitDirect (672-4834) Ext. 222

Customer.Relations@OrbitDirect.net


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