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Shipping



Your order is processed the same day

Most orders placed on our web site by 3:00 PM Pacific Standard Time on weekdays will ship the same day. Orders placed after 3:00 PM on Friday, Saturday or Sunday, will ship the following Monday. With 95% of the items we sell on hand, we're ready to ship most products when you order.

Standard delivery in 7-10 business days

If your order is being shipped to any of the 50 U.S. states, it will arrive at your shipping address in 1-7 business days. (Saturday, Sunday and national holidays are not considered business days for delivery purposes.) If your billing address is a P.O. Box, please include your physical address as the ship-to address for faster delivery.

Lead Time: For products in stock, lead time is 1-2 weeks. If you need a rush order, let us know at the time you place an order. Products that need to be back-ordered from the manufacturer can take up to 8-14 weeks.

Standard shipping charges

Merchandise Amount

Price

Up to $99.99

$6.99

$100 to $128.99

$10.99

$129 to $248.99

$10.99

$249 and up

FREE**











Do you need it quicker?

Quicker shipping options are also available for most items, including next-day and 2-day air delivery. Shipping upgrade options and costs vary — select your preferred upgrade during the checkout process or call for more details. Not available for large or heavy items requiring special shipping. Please allow extra time for delivery to remote addresses.

APO/FPO addresses, Puerto Rico, & U.S. territories
Most orders are delivered via Priority Mail for our standard shipping rates (above right). Allow extra time for delivery. UPS and other shipping upgrades may be available - please call for details.

Special shipping for large items
Large or heavy items, including most TVs, require special shipping. Delivery takes 5-7 business days once your order has been processed. Special shipping includes one of the following services, as detailed on individual product pages:

·       Scheduled delivery to your door* — Delivery to the door of your house or apartment.

· I  In-home delivery* — Delivery to any accessible room of your home. Check dimensions to make sure
item will fit through doors and around corners.



*Delivery to physical addresses in 50 United States only. Limited delivery available to Alaska and Hawaii for $99 per item — call 1-888-OrbitDirect (672-4834) for more details. Sorry, we can't ship to P.O. Boxes or freight forwarders. Free return shipping is not available on these items. Extra charges may apply to items that must be carried up more than 5 flights of stairs. Allow extra time for delivery to remote addresses.

**Select items are shipped directly from the manufacturer and do not qualify for free shipping. See individual product pages for more details. In addition, video games, video game consoles, and some video game accessories do not qualify for free shipping. This offer does not apply to OEM & Corporate Sales


***If you need your order immediately, OrbitDirect will deliver it to you in 1 to 2 business days from the date of shipment.  Please allow 2 business days for our 2-Day Service, 4-7 business days for Standard, and 7-11 business days for Economy. Available shipping options will vary depending on the product type, quantity ordered, and address type. Choosing Overnight or 2-Day Delivery does not mean your order will be delivered 1 or 2 days from the time you place your order. Selecting either of these shipping options simply means that you will receive your order 1-2 days after your order has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but same-day shipping is not guaranteed

Shipping charges are calculated on the total weight of all items in your order. The shipping cost charged at the time of purchase represents an estimate using standard means of delivery Requests for Express Mail Service or special handling will be billed separately based on published rates plus a small shipping and handling fee.

Please note that both product & shipping prices are subject to change. Quotes generated using the method noted above are only valid for the browser session during which they are generated. Prices displayed during previous sessions will not be honored.

Because there are so many variables in generating a basic shipping quote, we recommend that you place a mock order to get the most accurate pricing figure.

You need not make any purchase to do so.

The cart does not reflect customs duties for internationally bound packages ordered through OrbitDirect.net . For more information on import taxes, please contact your local customs office.



Customer Relations Department

OrbitDirect

Telephone 1-888-OrbitDirect (672-4834) Ext. 222
Customer.Relations@OrbitDirect.net

 



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